SELP is an AI-powered health guide. Locate your pain with a single tap, answer smart questions, and get the root cause, severity, and complete fix - so it never happens again.

Yes, SELP is completely free to use. We believe in making healthcare accessible to everyone.

How does SELP protect my privacy?

SELP uses a privacy-first design approach. Your health data is encrypted and never shared with third parties. We only use your information to provide you with personalized health insights.

Can SELP replace professional medical care?

No, SELP is not a replacement for professional medical advice. It's designed to help you understand your symptoms and provide guidance, but you should always consult with healthcare professionals for medical concerns.

When will SELP be available?

SELP is currently in development. You can register for our beta program to get early access when we launch.

Privacy Policy

Who We Are

SELP is your personal symptom analysis app. We are committed to protecting your privacy and handling your health data with the utmost care. This Privacy Policy explains how we collect, use, store, and protect your information.

Data We Collect

Health Data

To provide symptom analysis, we collect the following health information that you provide:

Body part selection on the 3D model
Pain levels (scale of 1-5)
Symptom descriptions
Questionnaire responses

Health data is processed under GDPR Article 9(2)(a) with your explicit consent.

Personal Data

To personalize your experience and improve analysis accuracy, we collect:

Gender
Age
Height
Weight
Device ID

Why We Process Your Data

We process your data for the following purposes:

Provide personalized symptom analysis via AI
Generate health recommendations based on your input
Improve our diagnostic algorithms
Legitimate business operations

Legal Basis for Processing

We process your data based on:

Health Data: Your explicit consent (GDPR Article 9(2)(a))
Personal Data: Contract performance and consent (GDPR Article 6(1)(a) and (b))

Where Your Data is Stored

Primary Storage

Your data is stored on EU servers (AWS) with encryption at rest and in transit.

AI Processing

For symptom analysis, your health data is processed by OpenAI in the United States under Standard Contractual Clauses (SCC) and the EU-US Data Privacy Framework (DPF).

Cross-Border Data Transfers

Your data may be transferred from the EU to the United States for AI processing. We ensure adequate protection through:

Standard Contractual Clauses (SCC) approved by the European Commission
EU-US Data Privacy Framework (DPF) adequacy decision
Technical and organizational measures to protect your data

Despite international transfer, you retain all your GDPR rights.

Data Retention

Active accounts: Data is retained during your account lifetime
Deleted accounts: All data is deleted within 30 days

Your GDPR Rights

Under GDPR, you have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate data
Erasure: Delete your data
Data Portability: Receive your data in a portable format
Object: Object to processing of your data
Withdraw Consent: Withdraw consent at any time

Your Control

You have full control over your data:

Download Your Data

You can download all your data directly from the app settings.

Delete Your Account

You can delete your account and all associated data from the app settings. All data will be permanently removed within 30 days.

Withdraw Consent

You can withdraw your consent at any time through the app settings or by contacting us. Withdrawal does not affect processing done before withdrawal.

Website Data

When you visit our website, we use cookies and similar technologies to enhance your browsing experience.

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include cookies that remember your cookie preferences and enable core website functionality.

Analytics Cookies

With your consent, we use Google Analytics and Microsoft Clarity to understand how visitors interact with our website. These cookies collect information such as:

Pages visited and time spent on each page
How you arrived at our site
Device and browser information
General location information (country/city level)

All website analytics data is anonymized and processed in accordance with privacy regulations.

Your Consent Choices

You have control over cookie usage on our website:

Accept All: Allows all cookies including analytics
Decline: Only essential cookies are used
You can change your preferences at any time by clicking the cookie banner when it appears or by clearing your browser cookies

When you subscribe to our newsletter, we collect and store your email address to send you updates about SELP. You can unsubscribe at any time using the link provided in our emails.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@selp.life.

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